Free UK Delivery On Orders Over £20

Frequently Asked Questions

  • How Long will my sweets last for?

    • We guarantee at least 3 months shelf life on all our products from the point we ship them out to you, giving you plenty of time to enjoy your treats.
  • Can I choose which sweets go into a gift box?

  • Which dietary requirements do you cater for?

    • What if I need to cancel my order?

      • We aim to ship all orders the next working day after receipt so please contact us as soon as possible if you wish to cancel and we will do what we can to accommodate. However, unfortunately if the order has already shipped any return would be governed by our return policy.
      • How much is UK postage?

        • UK postage is £3.99 or free if you spend over £20.
      • How long does shipping take?

        • We aim to ship all orders the next working day and offer three different options for UK deliveries.

        • Standard  - 3 - 5 working days from dispatch. In our experience your order will usually arrive with you reliably 3 days from placing your order. 

        • Express - 1 - 2 working days from dispatch.

        • Guaranteed next day delivery (Monday to Friday delivery)- If your order is really urgent we also offer next day delivery. If you order by 1pm (please contact us if later than this and we will always try to accommodate where possible).

      • Do you ship internationally?

        • Unfortunately at present we have had to suspend international shipments due to the impact of Brexit on our courier partners. We aim to have international services back up and running as soon as possible
      • Is your packaging recyclable?

        • Yes all packaging we use is either fully recyclable or biodegradable in order to reduce our impact upon the environment as far as is possible.